How can NPS improve your customer experience?

• Understanding the basics: Explore the origins of the Net Promoter Score, how it is calculated and its key role in measuring the customer experience.
• Best practices and limitations: Learn how to avoid common mistakes and take full advantage of this indicator without distorting the results.
• Strategic impact: Discover how NPS can become a lever for internal transformation, boosting team commitment and customer loyalty.
• NPS 3.0: Adopt a new approach focused on customer value, better adapted to today's growth and sustainability challenges.

Download this guide to make the most of NPS in your organization, and transform a simple score into a driver of growth, engagement and sustainable loyalty.