AI that gives CX teams
superpowers
Feedier is the first AI-Analyst that continuously analyzes all your feedback 24/7, helping you act faster, better, and prove the real impact of your CX.
Ask AI for summary of Feedier
We work with amazing CX teams.
At Feedier, we enable organizations to finally unlock the full potential of the Voice of the Customer through AI. When feedback is scattered, under-analyzed, and too time-consuming to process, our platform centralizes all verbatims, automatically analyzes text to detect weak signals and pain points, then generates clear, actionable business reports for CX teams across mid-market companies, large enterprises, and public institutions.
Our mission is to make advanced analysis accessible at scale by amplifying the work of every team, while ensuring complete trust with data hosting in France on a fully GDPR-compliant platform certified ISO 27001.
A unified and clear vision of the Voice of the Customer
All your feedback, centralized and contextualized with your business data, for a clear, reliable, and widely shared reading. No more silos: everything is accessible, structured, and ready to be explored by your teams.
The essence of your verbatims, without spending hours on it
Feedier's AI agents analyze your verbatims 24/7, automatically. You save valuable time and identify weak signals that are hard to see manually. Everything is sorted, synthesized, and ready to use.
Clear action plans linked to your operational challenges
Feedier's AI transforms your analyses into concrete, prioritized, and contextualized action plans. You save valuable time while maintaining control over every decision.
Intelligent reports in no time
Feedier transforms your results into clear, understandable, and ready-to-use reports. Whether for the field or management, you save time and highlight the impact of every CX action.
Your business tools,
connected to your feedback
Enterprise-grade security
A 100% European solution, with hosting and data storage in Europe, compliant with GDPR and SOC-2 standards, certified ISO 27001:2022, and designed to meet the highest security requirements of large enterprises.
Tangible results,
at scale
From detecting irritants to generating reports, every feature is designed to accelerate your actions, improve your outcomes, and enhance the impact of CX teams.
+
15
Connected feedback
sources
+
50
k
Intelligent reports
generated
-
96
%
Time spent
analyzing verbatims
+
99
%
Reliability in detecting weak signals
Feedier as seen by those who use it
Understanding feedback, acting faster, proving value: this is how some teams use Feedier on a daily basis.
The artificial intelligence features are currently quite impressive. Furthermore, we appreciated the transition from Amazon to Mistral, as it aligns with our GDPR requirements. Feedier makes it easier to manage these constraints while providing powerful insights.
Rolf Pinsdorf
Our last posts
A selection of resources to inform your CX decisions and share the approaches we develop with our clients.
