Customer Intelligence Platform

The AI that gives
superpowers to CX teams

Feedier is the first AI-native platform that continuously analyzes all your feedback 24/7, helping you act faster, better, and prove the real impact of your CX.

We work with amazing CX teams.

At Feedier, we help organizations transform faster by putting the Voice of the Customer at the heart of every decision. Too often, feedback remains underutilized, complex, and scattered. We make it clear, accessible, and directly actionable.

Our mission: to democratize large-scale analysis and make it a business reflex, from the ground up to the executive committee. With our AI Agents, your CX teams gain time, impact, and clarity. AI does not replace them; it helps them amplify their missions.

And because transforming without trust is impossible, we ensure the security of your data with the highest standards. Your data remains in France, protected by a 100% GDPR-compliant AI, certified ISO 27001.

A unified and clear vision of the Voice of the Customer

All your feedback, centralized and contextualized with your business data, for a clear, reliable, and widely shared reading. No more silos: everything is accessible, structured, and ready to be explored by your teams.

The essence of your verbatims, without spending hours on it

Feedier's AI agents analyze your verbatims 24/7, automatically. You save valuable time and identify weak signals that are hard to see manually. Everything is sorted, synthesized, and ready to use.

Clear action plans linked to your operational challenges

Feedier's AI transforms your analyses into concrete, prioritized, and contextualized action plans. You save valuable time while maintaining control over every decision.

Intelligent reports in no time

Feedier transforms your results into clear, understandable, and ready-to-use reports. Whether for the field or management, you save time and highlight the impact of every CX action.

Your business tools,
connected to your feedback

Notion
Connected
Slack
Connected
Salesforce
Connected
Salesforce
Connected
Qualtrics
Connected
Dynamics
Connected
Power BI
Connected
Medallia
Connected
Teams
Connected
Segment
Connected
Product Board
Connected
Notion
Connected
Slack
Connected
Salesforce
Connected
Salesforce
Connected
Qualtrics
Connected
Dynamics
Connected
Power BI
Connected
Medallia
Connected
Teams
Connected
Segment
Connected
Product Board
Connected

Enterprise-grade security

A 100% European solution, with hosting and data storage in Europe, compliant with GDPR and SOC-2 standards, certified ISO 27001:2022, and designed to meet the highest security requirements of large enterprises.

Tangible results,
at scale

From detecting irritants to generating reports, every feature is designed to accelerate your actions, improve your outcomes, and enhance the impact of CX teams.

+

15

Connected feedback
sources

+

50

k

Intelligent reports
generated

-

96

%

Time spent
analyzing verbatims

+

99

%

Reliability in detecting weak signals

Feedier as seen by those who use it

Understanding feedback, acting faster, proving value: this is how some teams use Feedier on a daily basis.

The artificial intelligence features are currently quite impressive. Furthermore, we appreciated the transition from Amazon to Mistral, as it aligns with our GDPR requirements. Feedier makes it easier to manage these constraints while providing powerful insights.



Rolf Pinsdorf

Customer Experience Manager at NetCologne