A pricing model that
aligns with your needs
Our model adapts to your reality: your volumes, your priorities, your challenges. But beyond the numbers, Feedier supports you in sustainably structuring your CX approach and accelerating your transformation.
They trust us
Choose the framework that suits you
Each plan is based on the same fundamentals, with service levels and management tailored to
the size, complexity, and organization of your teams.
Your business tools,
connected to your feedback
Enterprise-grade security
A 100% European solution, with hosting and data storage in Europe, compliant with GDPR and SOC-2 standards, certified ISO 27001:2022, and designed to meet the highest security requirements of large enterprises.
Listen to your customers, but also to ours.
They use Feedier to listen better, understand better, and act better. Discover how our clients transform their CX approach daily, with our team by their side.
Feedier has allowed us to add real value to our user-oriented approach. The tool is intuitive and, above all, their team is always available to support us in our projects.
Pierre Mestre
We are really very pleased with the responsiveness of the Feedier teams. It is a valuable asset that we absolutely want to maintain in the long term.
Chrystel Fedrie
The artificial intelligence features are currently quite impressive. Furthermore, we appreciated the transition from Amazon to Mistral, as it aligns with our GDPR requirements. Feedier makes it easier to manage these constraints while providing powerful insights.
Rolf Pinsdorf
The Feedier team is dynamic, always ready to help and propose solutions. Their vision of customer relations has been central to our transformation.
Lisa Legrand
Frequently Asked Questions
Features, security, integration, support... Find here the answers to the most frequently asked questions about Feedier.
For any specific request, our team is here to listen.
It depends on your governance, support, and volume needs. The Standard offer is ideal for a centralized CX team with a clear scope. The Enterprise offer is designed for multi-site or multi-team organizations that require multiple workspaces, advanced support, and extended features such as AI administration agents or role mapping via SSO.
Native connectors are included in all offers. For integrations specific to your internal tools or complex systems, custom connectors can be set up according to your needs. The Feedier team will assist you in their configuration to ensure smooth and secure data exchange.
Pricing is tiered and adjusted according to the volume of centralized and analyzed feedback on the platform. This allows you to start confidently and grow without structural overcosts. This approach ensures complete transparency regarding the actual usage of the platform.
Yes. Each contract includes a 60-day setup offer, with no commitment, allowing you to test the platform in a concrete setting with your data. This period is not charged as part of the annual subscription.
Absolutely. All our plans include personalized support from a dedicated project manager. The frequency and depth of follow-up vary depending on the plan selected (monthly or bi-monthly), ensuring a smooth onboarding and fast go-live.
Yes. We offer preferential rates for organizations that commit over multiple years. It’s a great way to optimize your budget while building a sustainable and structured partnership.