PODCAST
Transformation Heroes
Transformation Heroes is the reference podcast for Customer Experience (CX) teams who want to move up a gear. Created by Feedier, the real-time customer intelligence platform, this podcast gives a voice to those who are transforming their organization thanks to a better understanding of customer needs.
Listen to our latest episodes
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17:14 min
What is Competitive Intelligence & How Can it Be Used by CX Teams
1

19:59 min
What Customer Tickets Reveal: Transformation Insights You Need
1

33:27 min
Understand the Technology Behind Text Analysis (NLP) in CX
1

37:21 min
Top 4 CX Practices That Will Disappear With AI
1

37:20 min
7 Security Risks Triggered by CX Initiatives and How to Avoid Them
1