PODCAST

Transformation Heroes

Transformation Heroes is the reference podcast for Customer Experience (CX) teams who want to move up a gear. Created by Feedier, the real-time customer intelligence platform, this podcast gives a voice to those who are transforming their organization thanks to a better understanding of customer needs.

Listen to our latest episodes

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17:14 min

What is Competitive Intelligence & How Can it Be Used by CX Teams

1
19:59 min

What Customer Tickets Reveal: Transformation Insights You Need

1
33:27 min

Understand the Technology Behind Text Analysis (NLP) in CX

1
37:21 min

Top 4 CX Practices That Will Disappear With AI

1
37:20 min

7 Security Risks Triggered by CX Initiatives and How to Avoid Them

1